Educational psychologists are employed by the Council and work in all local authority schools and nurseries (including partnership nurseries) within West Lothian. The service works collaboratively with school staff, other agencies and parents to help children and young people who have additional support needs. There is also a service to very young, pre-nursery children when there are concerns about a child's development which may result in additional support needs.

The Educational Psychology Service offers a tiered approach to involvement. With parental consent, a Headteacher may consult with an educational psychologist to request advice about meeting a child's educational needs. Following a period of review, formal referral to Educational Psychology might be necessary. This would involve a process of collaborative assessment, reporting, planning and review of any interventions suggested. The next layer of work might involve making recommendations to senior managers of the Council should exceptional resources be required.

Educational psychologists are also involved in research and development activities and in training.